Operations Management
Optimizing patient care, treatment delivery, and data-capturing forms have proved to be effective tools.
Waiting for diagnosis for more than a week can increase anxiety and uncertainty for patients and families because a cancer diagnosis is viewed as a threat to future health and life.
Community Care Physicians (CCP) is a practice located in Upstate New York that comprises 430 providers and 30+ subspecialties.
In February 2019, to more fully support prostate cancer patients with sexual health and urinary recovery posttreatment, Sutter Medical Center Sacramento implemented a nurse navigator to facilitate patient participation in a survivorship support group and education around symptom management.
Margaret Rummel, RN, MHA, OCN, NE-BC, Megan A Roy, MSN, RN, OCN,, Eleanor Miller, MSN, RN, OCN, Kate Fanslau, DNP, RN, Diann Boyd, BSN, RN, OCN, Maria Malloy, RN, BSN, OCN, CBCN, Suzanne Sweeney, MS, BSN, RN, CRN, Trish Gambino, MSN, RN
The value of staff development and continuing professional development for support staff (medical assistants, front desk staff, and new patient coordinators) in the oncology setting is often overlooked.
The program began with a general focus navigation model (breast, lung, gastrointestinal cancers), then transitioned to a breast navigation only model in March 2018 due to patient volumes and navigator bandwidth.
Healthcare disparities studies rely on socioeconomic factors to explain physical barriers, such as the inability to pay for services or transportation.
Susan G. Häag, PhD, MS, Tricia Strusowski, RN, MS, Alyssia Crews, MBA, Beth High, MSN, RN, OCN, CBCN, CN-BN
Patient navigation has been shown to improve patient engagement and enrollment in clinical trials and increase supportive cancer care.
Employee engagement is a key element of success among businesses and organizations.
Offering patients access to oncology navigation is not only recommended, it is also a requirement for certification of oncology programs endorsed by 2 national organizations.