The first discussions about value-based metrics development for oncology navigation took place in November 2015 at the Academy of Oncology Nurse & Patient Navigators (AONN+) Annual Conference. Key stakeholders within the AONN+ membership identified an opportunity to develop quality outcome measures for navigation.
Dr. Bosserman explains that her practice takes a team approach to patient care. They divide the work to increase discussion with the patient and improve access and treatment. This is crucial to the care process but is sometimes difficult for patients to understand.
Accreditation is important in setting standards. Dr. Bosserman explains, however, that as funding has dried up, fewer hospitals are willing to put up the money in pursuit of an accreditation that no one is requiring.