Beth Mazzone, BSN, RN, OCN
Sarah Cannon Cancer Center - Capital Division,Richmond, VA
Authored Items
November 2019 Vol 10, No 11
A “touchpoint” can be defined as “a point of contact or interaction,” “a point of reference,” and as “a time, condition or circumstance that is vulnerable or unstable enough to precipitate a highly unfavorable, possibly devastating outcome.”
Last modified: October 25, 2019