Support of Navigation Programs

When it comes to justifying the need for navigation resources, building a business case is a nonnegotiable, according to Lindsey Reed, MBA, BSN, RN, OCN, ONN-CG, director of navigation for Sarah Cannon in the HCA Midwest Division, and Nicole Centers, MBA, BSN, RN, OCN, CBCN, CN-BN, executive director of Oncology Service Line at Wellstar Healthcare System in Marietta, GA.